The comments below are all quotes from letters received by Dr Joey following treatment at either his NHS or private clinics. All names have been removed to protect patient confidentiality.
I write to thank you and your team for the surgery to my forearm… It was you who spotted the freckle on my arm which I had not given much thought to. So thank you for your insight and surgery. I did not want my thanks to go unrecorded. – 2016
In acknowledgement of the part you and your team played in this totally surprise outcome, particularly in the efficiency of the whole process, which imbued confidence throughout, I have sent a donation expressing my total satisfaction c/o the charity “Help for Heroes” as a tangible expression of my thanks. – 2016
I would like to place on record my deepest thanks for excellent service provided by you attending to the removal of squamous cell carcinoma in March 2015”. The work by you and your team made me feel completely at ease and one again many, many thanks.
We were so impressed by the obvious caring attitude of everyone who helped us and especially the charming doctor who visited us. Thank you. – 2016
Just wanted to drop you a thanks for your amazing approach to my minor op last Thursday evening. So far so good. Both yourself and your nurse were so kind and make the experience much more bearable. Thanks a million. – 2016
I wish to say ‘Thank you’ for your excellent caring manner when I visited you at your clinic. I was so worried about the millions of moles I thought I had, but they turned out to be NOT moles at all, for which I was very relieved. Whilst at the appointment you very kindly “froze” a skin tag on my back (even though it wasn’t really your job to do so) and something even a doctor in my surgery refused to do, so I wanted to tell you how grateful I am… So very many thanks once again, you are my hero. The staff on the day of my appointment were also very polite and helpful and my appointment was on time. So… well done!
My heartfelt thanks to you and your wonderful team for dealing with my treatment so promptly and efficiently… – 2016
Thank you again for all your help and ongoing support and expertise.
My recent appointment with Dr Lai Cheong was on time and, because of a cancellation, he was able to carry out a small lesion removal the same afternoon – so much for the NHS keeping everyone waiting weeks!. Please pass on my thanks to the doctor, the sister and the associate who carried out this small procedure, for making me feel relaxed and explaining everything to me in words of one syllable.